A Stage 1 IT organisation is focused on and good at delivering the fundamentals. 

At Stage 1, the view of IT by the rest of the organisation is that of a supplier.  In addition to delivering technical requirements on a consistent basis, there are 2 critical capabilities of being successful at Stage 1:

1. Workshop:  Achieving IT Service Excellence:  Building A Culture of Service Excellence 

2. Workshop:  Flawless Project Execution:  The Art and Science of Project Management

Outcome:  The organisational contribution of a Stage 1 IT organisation is reliable delivery of the fundamental technologies that are needed to run on a day by day basis. At this point, IT has established the credibility and reputation required to progress to Stage 2. Watch our videos here.

A Stage 2 IT organisation is that of a solution provider. 

IT and the organisation will engage early in the development of a new project or initiative.  The organisation will have a goal or objective that it is attempting to achieve and IT will be brought in to provide input and guidance on how to best deliver it.  IT will understand the objectives from an organisational and business perspective and then provide approaches on how to use technology to achieve those objectives. The key capabilities required of a successful Stage 2 IT organisation are:

1. Workshop: Consultative IT: Building Trusted Partner Relationships

2. Workshop: Marketing IT Value

3. Workshop: Influence and Negotiation for IT Professionals

Outcome:  The organisational contribution of a Stage 2 IT organisation is improved effectiveness and efficiency as IT uses technology to assist in the achievement of organisational goals. Read our articles here.

A Stage 3 IT organisation is that of a Strategic Partnership between IT and the rest of the organisation. 

IT sets goals, strategies and objectives in conjunction with the organisation.  The idea of “IT aligning with the business” is in the past and IT understands, operates and thinks from “We are the business.”  Having IT involved from the onset of new projects and initiatives has the organisation receiving value and impact faster, along with solutions that would not have been possible before.  The capabilities required to be successful at Stage 3 are:

1. Workshop: Leading IT with Vision and Purpose

2. Workshop: Leading Change Across IT and The Enterprise

3. Workshop: Managing Vendor Partnerships:  Driving Strategic Value

Outcome:  A true partnership is allowing the business to achieve organisational goals, objectives and outcomes in new and better ways due to IT. Click here to see our articles.

A Stage 4 IT organisation is one where we refer to IT as an “Innovative Anticipator.” 

In this stage, IT understands the organisation’s future strategies and objectives so well that they can take on a leadership role.  IT will take the lead and initiative in bringing new ways of achieving organisational results due to its unique position of being able to combine its high level of technical and organisational understanding.  IT is driving strategy in new and innovative ways.

The elements required to be successful at Stage 4:

1. Workshop: Creating an Agile, Adaptable and Innovative Organisation

2. Workshop: Sharpen Your Savvy:  Navigating Organisation Politics

Organisational Outcome: Game changing and highly impactful value through innovative, strategic and forward thinking solutions. Click here to watch our videos.